Privacy Policy
How we collect, use, and protect your information
1. Who We Are
This website (triphatke.com) is owned and operated by Ar Trading Co, a registered business having its address at Shop No 2, MSX Mall, near Magnum Star Cruise Mall, Trans Delhi Signature City (Tronica City), Ghaziabad, Uttar Pradesh 201103, India (GST: 09BOYPG1104C3Z4). We are committed to protecting your privacy and handling your personal information with care.
2. Information We Collect
We may collect the following types of information:
- Personal Information: Name, phone number, email address, postal address, and other contact details you provide through our enquiry forms, registration forms, or communication with us.
- Travel Preferences: Destinations of interest, travel dates, group size, budget preferences, hotel preferences, trip type, and other details you share when requesting quotes.
- Technical Information: IP address, browser type, device information, operating system, referral source, pages visited, time spent on pages, and other browsing behavior data collected through cookies and similar technologies.
- Communication Data: Records of your correspondence with us or with agents through our platform, including emails, messages, and call logs.
3. How We Use Your Information
We use your information for the following purposes:
- To connect you with registered travel agents who can provide relevant quotes and packages
- To facilitate communication between you and travel agents
- To improve, personalize, and optimize our platform and services
- To send you relevant travel offers, newsletters, and updates (with your consent where required)
- To comply with legal obligations and enforce our terms and conditions
- To detect, prevent, and address fraud, abuse, or security issues
- To analyze platform usage and trends for business improvement
4. Legal Basis for Processing
We process your personal information based on one or more of the following legal grounds: (a) your consent, (b) performance of a contract, (c) compliance with legal obligations, and (d) our legitimate business interests.
5. Information Sharing & Disclosure
We may share your information with:
- Registered Travel Agents: Your enquiry details are shared with relevant agents so they can provide you with quotes and service offers.
- Service Providers: Third-party vendors who help us operate the platform, process payments, send communications, or analyze data.
- Legal Authorities: When required by law, court order, or government regulation, or to protect our rights, property, or safety.
We do not sell, rent, or trade your personal information to third parties for their marketing purposes.
6. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These include encryption, secure servers, access controls, and regular security audits. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
7. Data Retention
We retain your personal information only as long as necessary to fulfill the purposes for which it was collected, or as required by applicable law. When we no longer need your information, we will securely delete or anonymize it.
8. Your Rights
Subject to applicable law, you have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate or incomplete information
- Request deletion of your personal information
- Object to or restrict processing of your information
- Request portability of your data
- Withdraw consent at any time (without affecting the lawfulness of processing before withdrawal)
To exercise any of these rights, please contact us at [email protected].
9. Cookies & Tracking Technologies
We use cookies and similar tracking technologies to enhance your browsing experience, analyze platform traffic, and understand where our visitors come from. You can control cookie preferences through your browser settings. Disabling cookies may affect certain features of the platform.
10. Third-Party Services
Our platform may contain links to third-party websites, including those of our agents and partners. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing any personal information.
11. Children's Privacy
Our platform is not intended for children under the age of 18. We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal information, we will take steps to delete it.
12. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.
13. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Ar Trading Co
Shop No 2, MSX Mall, near Magnum Star Cruise Mall,
Trans Delhi Signature City (Tronica City),
Ghaziabad, Uttar Pradesh 201103, India
Phone: +91 9520467261
Email: [email protected]
GST: 09BOYPG1104C3Z4
Last updated: May 2026